Policy & Terms Overview

Closing Circles Inc Nonprofit is committed to handling your data with transparency and care. This page gives you a clear, human-readable overview of our Terms of Service and Privacy Policy so you know exactly how we work and how your information is used.

Note: This overview does not replace the full legal texts. Please review the complete Terms of Service and Privacy Policy before using our services.

Quick reference

Jump directly to the section you need:

Summary of Terms

Understand what is expected when you use CivicTrust’s services, including community guidelines and acceptable use.

Summary of Privacy

See what data we collect, why we collect it, and how we keep it safe, as well as how long we retain it.

Your Choices & Rights

Learn how to access, correct, or delete your data, and how to opt out of certain uses of your information.

Terms of Service (Plain-Language Overview)

These Terms of Service explain the rules for using Closing Circles Inc Nonprofit’s websites, donation tools, and community programs. By accessing or using our services, you agree to follow these terms. If you disagree with any part, you should not use our services.

1. Who we serve

Closing Circles Inc Nonprofit exists to support civic engagement and public-interest initiatives. Our services are intended for individuals and organizations acting lawfully and respectfully. You must be old enough to form a binding agreement in your country (typically 18+) or have verifiable consent from a parent or guardian.

2. Acceptable use & community standards

Do not use our services to break the law or encourage others to do so.
Do not harass, threaten, or harm others, or share hateful or discriminatory content.
Do not attempt to disrupt, hack, or overload our systems or those of our partners.
Do not impersonate another person or misrepresent your affiliation with Closing Circles Inc.

3. Donations, receipts, and refunds

When you donate through our platform, you authorize us and our payment processors to charge your selected payment method. We will issue a receipt for your records. Because donations help us plan long-term programs, refunds are limited and handled on a case-by-case basis where required by law or in the event of an error.

4. Content ownership & licenses

You retain any rights you have to content you submit (such as stories, testimonials, or photos), but you give Closing Circles a non-exclusive, worldwide license to use that content to operate, promote, and improve our programs. We will never sell your personal stories to third parties, and we will request extra permission before using sensitive content in public materials.

For full legal wording, please refer to the complete Terms of Service document available below.

Privacy Policy (Plain-Language Overview)

We design every Closing Circle Inc program with privacy in mind. This overview explains what information we collect, how we use it to advance our mission, and the choices you have.

1. Information we collect

Contact details you provide, such as name, email address, and phone number.
Donation details, such as the amount, date, and payment method (processed securely by our payment partners).
Engagement data, such as which pages you visit, emails you open, and events you attend.
Optional information, such as surveys, volunteer interests, or stories you choose to share.

2. How we use your information

To process donations and issue receipts.
To communicate about programs, impact updates, and opportunities to get involved.
To improve our website, outreach, and programs through aggregated analytics.
To comply with legal and regulatory requirements.

3. When we share data

We do not sell your personal data. We may share limited information with trusted service providers (such as payment processors or email platforms) under strict contracts that limit how they can use your data. We may also share information if required by law or to protect our community from harm.

4. Data security & retention

We use a combination of technical and organizational measures to protect your data, including encryption, access controls, and regular security reviews. We only keep personal data for as long as needed for our mission, legal obligations, or donor relationship management, after which we securely delete or anonymize it.

For exact legal details, please read the complete Privacy Policy document below.

Your data rights & choices

Depending on where you live, you may have specific legal rights over your personal data. Regardless of location, Closing Circles Inc aims to honor the following principles for everyone we work with:

Access: You can request a copy of the personal data we hold about you.
Correction: You can ask us to update inaccurate or incomplete information.
Deletion: You can ask us to delete your data, where permitted by law and our record-keeping duties.
Restriction: You can limit how we use your data in certain circumstances.
Opt-out: You can opt out of non-essential emails and certain analytics or tracking tools.
Portability: In some regions, you can ask for your data in a portable format.
Complaints: You can lodge a complaint with your local data protection authority.

To exercise any of these rights, use the contact form below or email us at [email protected]. We will respond as quickly as we can, and always within the timeframes required by law.

When you contact us about your data, we may need to verify your identity before acting on your request. This helps protect your privacy and prevent unauthorized access.

Questions about our policies?

We want our policies to be understandable and accessible. If you have any questions about how Closing Circles Inc handles data or how our Terms of Service apply to you, please reach out.

Primary contact for privacy & data rights
Email: [email protected]
Subject line: “Privacy Request

For secure or highly sensitive matters, please let us know and we will provide additional secure communication options where possible.